Returns & Exchanges

At Diamondlady, we want you to feel as radiant as our collections, which is why we offer a hassle-free 30-day return policy for all unworn fashion items. If your purchase isn't a perfect fit, we are here to ensure your exchange or refund is processed with elegance and ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our boutique team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.